24/7 Technical Support: Ensuring Your Education Management System Runs Without a Hitch.

Comprehensive data security protocols safeguard confidential data, giving individuals peace of mind.

Since every educational institution faces different difficulties, we provide customizable price options to meet various needs. We've structured our pricing structure to be aggressive, adjusting to each institution's particular demands in light of its demographics and student population. We are pleased to inform you that premium clients will also benefit from having an experienced support manager for individualized assistance. Technical assistance requests from our clients can be made by email at techsupport@geniuserp.com or by phone at +91-79-26852558 / +91-79-4847 3326.

We have a secure and robust support system that can provide level 1, level 2, and level 3 support to meet various support demands. Our support staff is available to respond to your questions and address any technical problems you may be having with our platform.

GeniusERP Management System has created a wide range of modules to meet the demands of educational institutions because we recognize that each one has specific requirements. Our modules include

Online Admission / Enrollment
Student Management
Institution & Data Management
Academic Management
Employee Management
ID Card Generation and Printing
Attendance & Leave Management

Timetable Management
Finance Management
Fees Management
Payroll Management
Exam Management
Security Gate / Front Desk Management
Messaging & SMS Notifications

Event & Task Management
Library Management
Route Wise Transportation Management
Asset & Inventory Management
Hostel Management
Online Fee Payment from Cloud Based Software and Mobile App

Our cutting-edge technologies and unwavering assistance enable educational institutions to function more effectively by providing a selection of customizable modules. We are committed to giving our clients a seamless experience and enhancing our support offerings to meet their changing needs.

Support at Level 3

The complaint will be forwarded to the Level 3 support team for a specialized solution if the Level 2 support team cannot resolve the issue. The project management team comprises companies that specialize in offering thorough monitoring and technical guidance. They are very conversant with the software and its procedures for making decisions.

Dedicated Support Manager

Understanding the particular requirements of our priority clients, we are ready to offer specialized support above what our standard support services can offer. A dedicated support manager who serves as the client's single point of contact to satisfy this requirement. The support manager will guarantee that each client question and issue is resolved quickly and effectively. The support manager also regularly updates the customer on the status of their requests.

Support Channels

We give our clients multiple ways to contact us for technical support. Users can reach us by calling +91-79-4847 3326 or emailing techsupport@geniuserp.com, which is our technical support email address. Users can log in and submit support tickets through a separate support site that we also have. Users can contact our support staff through the help portal and keep track of the progress of their tickets.

In summary, Our goal is to give our clients exceptional experiences, and we're dedicated to making regular improvements to our system to satisfy the shifting requirements of the education industry. Please do not hesitate to contact us If you require technical help with our system or have any questions, problems, or concerns.